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#AIS: The Lanby's Tandice Urban on solving healthcare's customer service problem


This talk was recorded LIVE at the All-In Summit in Miami!

0:00 The Lanby’s Tandice Urban breaks down why healthcare has a customer service problem, and how to fix it
12:28 Bestie Q&A: changing American’s perspective on healthcare, opportunity for DTC health brands, why is medical spend at all-time highs while avg lifespan has flatlined/slightly decreased?

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